Focus on Service

Featured Client:

"LongHorn Steakhouse is committed to continuously improving every guest's experience at our restaurants, and has partnered with Focus On Service for more than 10 years. To improve, you have to know where you are, where you're going and what your guests think and feel about you. The information tools designed & reported by Focus On Service provide the key metrics for us to continually improve our business and drive successful results."

Dave George
President, LongHorn Steakhouse

Restaurant Evaluations – Mystery Shoppers

We need Mystery Shoppers who can be assigned a Dinner or Lunch visit to visit Longhorn Steakhouse or TGI Friday's (select AZ, NJ & CA locations only) and complete our online Survey about your experience. Our surveys are designed to provide our Client with a story of your shop from the initial greet of the Host to the Goodbye on your way out of the Restaurant. The survey consists of Y/N questions and short comments. Shoppers will be reimbursed up to $40 for a Longhorn Dinner, $50 for a TGI Friday's Dinner, $35 for a Longhorn Lunch and $35 for TGI Friday's Lunch if your survey is complete and on time. Our Clients value the feedback they receive from you and use the information as a valuable training tool with their staff.

If you are age 21 and over and would like to become a Mystery Shopper, please click on the button below.

"Become a Mystery Shopper"

If you would like to learn more about being a Mystery Shopper before signing up, please click on the button below. There is no fee to become a Mystery Shopper with our company.

"Shopper Facts"

If you are an Existing Shopper click below or click on “Existing Shopper Login” at the top. Here you will be able to:

  • Request Shops via our New Job Board (new)
  • Update your Shopper Profile so we have your most current information
  • Enter your online Survey
  • View the current Status of a Survey you submitted
  • View past surveys submitted to us
  • Check Payment History

"Existing Shopper"

Thank you for your interest, and Bon Appetit!